How do I create a customer account on GoBy?

Welcome to GoBy! Creating a customer account takes less than 2 minutes. Follow this step-by-step guide to get started:

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📋 STEP 1 — Open the Registration Page
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• Go to your regional GoBy website (e.g., egy.goby.com for Egypt or usa.goby.com for USA).
• Click the "Sign Up" button in the top navigation bar.
• The registration page opens with a clean, step-by-step form.

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✍️ STEP 2 — Fill in Your Details
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You have two registration methods:

📧 Method A — Email + Password:
• First Name — Your real first name (max 100 characters).
• Last Name — Your real last name (max 100 characters).
• Email Address — Must be a valid, unique email you have access to.
• Phone Number — Include your country code (e.g., +20 for Egypt, +1 for USA).
• Password — Must be at least 8 characters and include:
✓ At least one uppercase letter (A-Z)
✓ At least one lowercase letter (a-z)
✓ At least one number (0-9)
✓ At least one special character (!@#$%^&*)
✗ Cannot be too similar to your name or email
✗ Cannot be a commonly used password

🔵 Method B — Continue with Google:
• Click the "Continue with Google" button.
• Select your Google account from the popup.
• Your name and email are filled in automatically.
• No password needed — Google handles your authentication.
• No OTP verification needed — Google already verified your email.

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✅ STEP 3 — Email Verification (OTP)
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⚠️ This step only applies if you registered with Email + Password (not Google).

• After clicking "Register", a 6-digit verification code (OTP) is sent to your email.
• Open your email inbox and find the message from GoBy.
• Enter the 6-digit code in the verification screen.
• The code is valid for 10 minutes.
• You get a maximum of 3 attempts to enter the correct code.

📩 Didn't receive the code?
• Check your Spam/Junk folder.
• Make sure you typed the correct email during signup.
• Click "Resend Code" — you can resend after a short cooldown.
• Wait at least 2 minutes before requesting another code.

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🎉 STEP 4 — You're In!
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After verification, your account is automatically activated!
Customer accounts don't require admin approval.

You can now:
✓ Browse restaurants and menus in your area
✓ Add items to your cart and place orders
✓ Track your delivery in real-time on the map
✓ Rate and review restaurants and drivers
✓ Manage your profile and saved addresses

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⚠️ COMMON ISSUES & TROUBLESHOOTING
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• "User with this email already exists" — You already have an account. Try logging in instead, or use "Forgot Password" if needed.
• "Password is too common" — Choose a more unique password that isn't in the list of commonly used passwords.
• OTP expired — Request a new code by clicking "Resend Code". Each new code invalidates the previous one.
• Google Sign-Up not working — Make sure popups are not blocked in your browser. Try a different browser if the issue persists.

📌 Pro Tips:
• Use a real phone number — drivers will contact you through it during delivery.
• Add your delivery address after registration for faster checkout.
• Enable push notifications to stay updated on your order status.