How long does driver verification take?

After you submit your documents in Step 3, your application enters a verification queue. Here's what to expect:

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⏱️ Typical Processing Times
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• Standard review: 24 to 48 hours
• During peak registration periods: Up to 72 hours
• Weekends and holidays: May experience delays

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📊 Understanding Your Status
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When you log in during the review period, you'll see the Driver Onboarding Status page:

Your status shows a checklist of completed steps:
✓ Email Verified — Your email has been confirmed
✓ Documents Uploaded — Your ID and license are submitted
⏳ Documents Approved — Awaiting admin review
⏳ Account Approved — Final activation pending
○ Payout Method Set — You'll set this up after approval

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📧 Notifications
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• You will receive an email when your status changes.
• If approved: You'll get instructions on how to go online.
• If rejected: The email will include the specific reason and steps to fix it.

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🔄 What Can Speed Up Approval?
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• Submit clear, high-quality document photos.
• Make sure your license is not expired.
• Ensure vehicle registration matches the vehicle type you selected.
• Double-check that both sides of your ID are uploaded.

📌 You can log out and come back anytime — your progress is saved. When you log in, you'll be automatically redirected to your current step.