How do I register as a delivery driver on GoBy?
Becoming a GoBy delivery driver is a straightforward 4-step process. Here's everything you need to know, from your first click to your first delivery:
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📋 STEP 1 — Create Your Driver Account
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Go to your franchise website and click "Become a Driver" or navigate to /driver/register/.
Fill in the following fields:
• First Name — Your legal first name (max 100 characters)
• Last Name — Your legal last name (max 100 characters)
• Email Address — Must be valid, unique, and accessible by you
• Phone Number — Include country code (e.g., +20 for Egypt, +1 for USA, +966 for Saudi Arabia)
• Password — Minimum 8 characters, must include:
✓ Uppercase letter (A-Z)
✓ Lowercase letter (a-z)
✓ Number (0-9)
✓ Special character (!@#$%^&*)
🔵 Or click "Continue with Google" to register instantly using your Google account. This skips the OTP step since Google already verifies your email.
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✅ STEP 2 — Verify Your Email (OTP)
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After submitting Step 1, a 6-digit OTP code is sent to your email.
• Open your email and find the message from GoBy.
• Enter the 6-digit code on the verification screen.
• ⏳ The code is valid for 10 minutes.
• 🔄 Maximum 3 attempts per code.
• 📩 Click "Resend" if the code doesn't arrive. Old codes are automatically invalidated.
💡 If you used Google Sign-Up, this step is skipped automatically — you go straight to Step 3.
After successful verification, you are automatically logged in and redirected to the Vehicle & Documents form.
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🚗 STEP 3 — Vehicle Information & Document Upload
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This is the onboarding step where you provide your vehicle and identity documents.
📌 Select Your Vehicle Type:
• 🚗 Car
• 🏍️ Motorcycle
• 🛵 Scooter (Electric)
• 🚲 Bicycle
• 🚐 Van
• 🚚 Truck
• 🚶 Walking
📄 Documents Required — ALL Drivers:
• National ID / Government ID — Front side (upload photo/scan)
• National ID / Government ID — Back side (upload photo/scan)
📄 Additional Documents — Motorized Vehicles (Car, Motorcycle, Scooter, Van, Truck):
• Driving License Number
• Vehicle Registration / Plate Number
🚲 Bicycle / Walking Drivers:
Only government ID is required — no license or registration needed.
📸 Document Photo Requirements:
• Clear, well-lit images with all 4 corners visible
• No glare, shadows, or blurring
• Accepted formats: JPG, PNG, PDF
• Maximum file size: 5 MB per file
📌 Region-Specific Notes:
• 🇪🇬 Egypt: بطاقة الرقم القومي (National ID) + رخصة القيادة + رخصة المركبة
• 🇺🇸 USA: State-issued Driver's License + Vehicle Registration + Proof of Insurance
• Other regions may have additional requirements shown on the form.
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⏳ STEP 4 — Pending Verification & Approval
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After submitting your documents, your application enters the review queue.
📊 Application Status Progression:
🟡 Pending — Your application is in the queue
🔵 Under Review — An admin is actively reviewing your documents
🟢 Approved — Congratulations! You can go online and start delivering
🔴 Rejected — Documents were insufficient (see reason and resubmit)
⏱️ Typical Review Time: 24 to 48 hours.
📧 You will receive an email notification when your status changes.
🔍 You can check your status anytime by logging in — you'll be redirected to the "Driver Onboarding Pending" page which shows your current status, checklist of completed steps, and any blocking reasons.
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🔑 What Happens After Approval?
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Once approved, you can:
✓ Access your Driver Dashboard
✓ Toggle your status to "Online" to receive delivery requests
✓ Accept or decline incoming delivery orders
✓ Navigate to restaurants and customers using the built-in map
✓ Track your earnings, tips, and performance metrics
✓ Set up your payout method for receiving payments
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❌ What If My Application Is Rejected?
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• The rejection reason will be displayed on your application status page.
• Common reasons: blurry documents, expired license, mismatched vehicle info.
• You can re-upload corrected documents and resubmit.
• Contact support if you believe the rejection was in error.