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I forgot my password. How do I reset it?

Don't worry β€” resetting your password is quick and secure:

1️⃣ Go to the login page and click "Forgot Password?".

2️⃣ Enter your registered email address.

3️⃣ A password reset OTP will be sent to your email.
β€’ The OTP is 6 digits and valid for 10 minutes.
β€’ Check Spam/Junk if you don't see it.

4️⃣ Enter the OTP code on the reset page.

5️⃣ Set your new password:
β€’ Minimum 8 characters
β€’ Must include uppercase, lowercase, number, and special character
β€’ Cannot be the same as your previous password
β€’ Cannot be too similar to your name or email

6️⃣ You're done! Log in with your new password.

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πŸ“Œ Important Notes
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β€’ Rate limit: You can request a password reset up to 3 times per hour.
β€’ If you used Google Sign-Up, you don't have a GoBy password. Simply log in using "Continue with Google" instead.
β€’ For security, all existing sessions are terminated after a password reset.
β€’ If you don't receive the reset email, contact GoBy Support.

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