I forgot my password. How do I reset it?
Don't worry β resetting your password is quick and secure:
1οΈβ£ Go to the login page and click "Forgot Password?".
2οΈβ£ Enter your registered email address.
3οΈβ£ A password reset OTP will be sent to your email.
β’ The OTP is 6 digits and valid for 10 minutes.
β’ Check Spam/Junk if you don't see it.
4οΈβ£ Enter the OTP code on the reset page.
5οΈβ£ Set your new password:
β’ Minimum 8 characters
β’ Must include uppercase, lowercase, number, and special character
β’ Cannot be the same as your previous password
β’ Cannot be too similar to your name or email
6οΈβ£ You're done! Log in with your new password.
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π Important Notes
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β’ Rate limit: You can request a password reset up to 3 times per hour.
β’ If you used Google Sign-Up, you don't have a GoBy password. Simply log in using "Continue with Google" instead.
β’ For security, all existing sessions are terminated after a password reset.
β’ If you don't receive the reset email, contact GoBy Support.