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How do I log into my GoBy account?

Logging into GoBy is simple. Here's how:

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πŸ“§ Login with Email + Password
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1. Go to your franchise website's login page (e.g., /login/).
2. Enter your registered email address.
3. Enter your password.
4. Click "Sign In".
5. You'll be redirected to your dashboard based on your account type:
β€’ Customer β†’ Customer Dashboard
β€’ Driver β†’ Driver Dashboard (or Onboarding Pending if not yet approved)
β€’ Business Owner β†’ Business Dashboard (or Pending Approval page)

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πŸ”΅ Login with Google
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1. Click "Continue with Google" on the login page.
2. Select your Google account.
3. You're logged in instantly β€” no password required.

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⚠️ Common Login Issues
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β€’ "Invalid credentials" β€” Check your email/password. Passwords are case-sensitive.
β€’ "Email not verified" β€” You need to verify your email first. Check your inbox for the OTP.
β€’ "Account suspended" β€” Your account has been suspended. Contact support for details.
β€’ "Account pending approval" β€” For drivers/businesses, you'll see a pending status page after login. You can access limited features while waiting for admin approval.
β€’ Locked out β€” After too many failed attempts, your login may be temporarily rate-limited. Wait a few minutes and try again.

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πŸ“± Mobile App Login
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β€’ Use the same email/password or Google login in the GoBy mobile app.
β€’ Your session is authenticated via JWT tokens.
β€’ Tokens auto-refresh so you stay logged in.
β€’ For security, your session expires after extended inactivity.

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